I think my product is broken, can I return it?

If you're having trouble using your Aquatic AV product, we suggest you contact a Aquatic AV Customer Support Team Member for assistance.

You can contact Aquatic AV Customer Support in the following ways:

• Submit a support ticket directly via the Support Center
• Use our live chat via the Support Center when available
• Start a support ticket by sending an e-mail to [email protected]
• Contact Customer Support directly by phone at ‪+1 408 637 4636‬

Please note that Phone Support hours are currently limited due to COVID-19. The fastest way to receive assistance is to submit a ticket via the Help Center or by e-mailing [email protected]

If your unit is deemed in need of repair by our customer support team, they will let you know the next steps necessary to process a return.